Privacy Policy

Welcome to LLGO!

We respect the privacy of users and site visitors (collectively referred to as "you") and promise to do our best to protect your online privacy. This privacy policy outlines the procedures for LLGO and its affiliated entities (hereinafter referred to as "LLGO" or "we") to manage, collect, maintain and process your personal data.

We may update this privacy policy from time to time. We will post a new privacy policy on this page to notify you of any change. We recommend that you review this privacy policy regularly to learn about the changes. Changes to this privacy policy will take effect upon being posted on this page.

I. Information collection

We may use your personal data to provide and refine the LLGO cloud computing service ("Service"), and to improve your experience on this website. "Personal data" refers to any information related to an identified or identifiable person. When you create an account for using the service, we will collect the information you provide for us. We also use various technologies to collect and store information, including cookies, pixel tags, local storage (e.g. network storage in an explorer or application data caches, databases, and server logs).

In consideration of the use of the service or this website, you agree that we may collect and use information in accordance with this privacy policy. Unless otherwise specified in this privacy policy, the terms used herein have the same meaning as in our service agreement.

1. Registration

When creating an account, you are required to provide data, including your email address, phone number, and password.

Your refusal to provide the above information will make us unable to provide services for you.

2. Payment information

Your payment information will be sent to our third-party payment processor. We store your encrypted wallet address, and can access and retain user information through our third-party payment processor.

3. Log information

LLGO collects information ("log data") sent by your explorer when you visit our website and log in to your account. Such log data may include the following information: your computer’s Internet Protocol ("IP") address, explorer type, explorer version, pages of the service you visit, time and date of access, and time spent on these pages. In addition, we may use third-party services such as Google Analytics to collect, monitor and analyze such information in order to improve the functionality of our services. These third-party service providers have their own privacy policies to explain how they use such information, and can only view and use your personal data when necessary to perform tasks on our behalf.

4. How we use your information

We may use the personal information you provide for the following purposes:

(1) Showing you our website and its content;

(2) Identifying you as a user in our system;

(3) Processing your order;

(4) Providing customer service;

(5) Responding to your request;

(6) Providing you with product updates;

(7) Improving our website;

(8) Sending newsletters, surveys, offers and other promotional materials related to our products;

(9) Communicating with you;

(10) Managing risks and protecting this website, our services and you from fraud;

(11) Complying with all applicable laws and regulations, and fulfilling the service agreements of this website and LLGO

(12) And other purposes for which your consent is obtained.

5. Information about Cookies

In order to secure you a better experience when you visit the website, we use "cookies" on the website to recognize your explorer and store user preferences and other information. To the extent that your explorer or any of its additional services consents, you can modify your acceptance of cookies or reject our cookies, but your experience of visiting our website may be affected or you may fail to enjoy some of our services in some cases. For details, see AboutCookies.org.

II. Third-party service provider

We may engage a third-party company to provide business-related services, which can only access your personal data while providing services for us and is not allowed to disclose or use it for any other purpose.

III. If you are a resident in the European Economic Area (EEA)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights in accordance with applicable laws and regulations. We aim to take reasonable measures to allow you to correct, modify, delete or restrict the use of your personal data. Please feel free to contact us if you want to know the personal data we keep about you or delete your personal information from our system.

IV. Information security

Though with our commitment to protecting our website and services, you remain responsible for protecting and maintaining the security of your personal information and verifying the accuracy and up-to-dateness of your personal information we maintain. You shall prevent unauthorized access to your account. When using a shared computer, be sure to log out, and do not disclose your account password or any other account registration information to unauthorized persons.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we try our best to protect your personal information, we cannot guarantee the absolute security of your personal information transmitted to our website and/or through our services. The transmission of any of your personal information is at your own risk.

V. International data transmission

By submitting your information, you agree that your information (including personal data) may be transmitted and stored to computers and systems outside the jurisdiction of your country/region. In the event of such transmission, we will try our best to ensure that your information is protected to the same level as that required by your country/region.

VI. Third-party links

Our services may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party website. This privacy policy does not apply to other third-party websites. We strongly recommend that you review the privacy policies of the websites you visit. It goes beyond the capacity of LLGO to control the content or privacy policies of any third-party websites or services, and LLGO does not assume any responsibility arising therefrom.

VII. Children’s privacy

We will not deliberately collect or maintain personal data from persons under age 18 on our website, and no part of our website will target persons under age 18. If you are under 18 years old, please do not use or visit this website in any way.

When we learn that we have unintentionally collected the personal data of persons under age 18, we will delete such data or take other appropriate measures in accordance with applicable laws and regulations.

VIII. Change of the purpose using personal data

If we decide to use your personal data for any purpose other than as stated in this privacy policy, we will notify you and provide you with an effective exit path through which you can protect your personal data from being used for purposes other than those specified in this privacy policy.

We may inform you of new services and new events via email. You can select "Unsubscribe" in every email we have sent to unsubscribe the promotional emails from LLGO. However, you agree that users of the service should continue to receive other important emails related to the service.

VIII. Information retention time

Unless otherwise required by applicable laws and regulations, we will only retain and store your personal information in the period required for the purpose stated in this privacy policy. Where permitted by law, we may store certain personal information for filing purposes or to protect our rights through legal channels.

IX. How to access, obtain, change or delete your personal information

If you want to confirm your data we are processing, access the personal data we may have about you, correct your personal information we have collected, or delete your personal information we have collected, you can contact us by the means provided herein.

We need to ensure the accuracy, completeness and up-to-dateness of the personal information we collect about you. If you find your information is inaccurate or out of date, please let us know so that we can make the appropriate changes. However, we may reject your request for change if we believe such change violates any laws or legal requirements or contains any incorrect information.

X. Contact us

For questions about this privacy policy, please email us at service@llgo.com.

This statement is effective from the date of update.